FAQ’s

I can’t find any prices. How do I find out how much your shutters cost?

All of our shutters are made to measure. We prefer to send a surveyor to visit you in the comfort of your own home who will assess your requirements and go through all options with you. A no-obligation quote will then be left with you. If you prefer not to have a visit please send us your window measurements by email and we will provide you with a quote.

 

When can you visit me to carry out a free, no-obligation survey?

We try our hardest to meet all of our clients requests. A mutually convenient appointment will be made with you. We also visit early in the morning and at the weekends.

 

My home is being renovated – can you come to measure up?

We work closely with builders and architects so are often asked to visit home which are being renovated. We are happy to come to measure up so long as you are not having the windows or doors in question replaced or altered and the final plastering around the windows has been done. Our survey includes taking accurate measurements which are used to make your shutters.

 

What is your guarantee?

We are proud to offer a 3 year ‘no-quibble’ guarantee on all our shutters and workmanship.

 

How long does a home survey take?

Our no-obligation free home survey usually takes around an hour depending upon how many windows and doors need to be measured and how many questions our clients ask us.

 

Can you fit shutters to my uPVC windows?

Yes, we can fit to almost any type of window or door frame.

 

How are your shutters manufactured?

All of our shutters are manufactured at the World’s largest shutter factory using the best materials and traditional carpentry techniques including mortice and tenon joints and cross laminated stiles.

 

Do you price match against other quotes?

We believe we offer our clients an excellent service at extremely competitive prices. We are not often beaten on price and are happy to try and beat other prices whenever required to do so.

 

I’d like to order, how long does it take for my shutters to arrive?

All our shutters are custom made-to-order and you should expect to wait between 8 – 12 weeks from date of order and receipt of your deposit. Special shapes take a little longer so please allow 12-14 weeks.